Ethical And Privacy Concerns Of Ai Applications In E-Commerce

Abstract

The integration of artificial intelligence (AI) technologies in e-commerce has revolutionized online retail, enabling personalized experiences, automated customer service, and sophisticated fraud detection. However, this technological advancement brings significant ethical and privacy challenges that require careful examination. This paper analyzes the primary ethical concerns surrounding AI implementation in e-commerce, including privacy violations, algorithmic bias, manipulation of consumer behavior, and transparency issues. Through examination of current practices, regulatory frameworks, and proposed solutions, this research highlights the need for balanced approaches that harness AI's benefits while protecting consumer rights and maintaining ethical standards. The findings suggest that sustainable AI implementation in e-commerce requires comprehensive privacy protection measures, algorithmic accountability, and ethical guidelines that prioritize consumer welfare alongside business objectives