Interdepartmental Coordination in Hospitals: Strategies for Enhancing Quality, Safety, and Efficiency

Abstract

Interdepartmental coordination within hospitals is a cornerstone of modern healthcare systems, directly influencing patient safety, care quality, and operational efficiency. Despite advancements in clinical practices and technology, fragmented communication and siloed departmental operations remain major contributors to medical errors, delays, and inefficiencies. This article examines strategies to strengthen coordination across hospital departments—including medicine, nursing, pharmacy, laboratory, radiology, emergency, and surgical units—through an integrative review of recent studies and frameworks. Key strategies identified include enhancing communication through standardized tools and electronic health records, fostering collaborative decision-making via interdisciplinary committees, leveraging digital transformation technologies such as real-time dashboards and teleconsultations, and implementing training programs that build teamwork and leadership capacity. Additionally, Lean and Six Sigma approaches are highlighted as effective methods to streamline processes, reduce duplication, and improve patient flows. The review also discusses barriers such as organizational silos, hierarchical structures, and cultural differences between specialties. Findings underscore that coordinated interdepartmental efforts not only reduce medical errors but also enhance efficiency and patient-centered outcomes. Ultimately, hospitals that invest in structured coordination mechanisms create safer, higher-quality, and more sustainable healthcare systems.